Our aim at Retailpharmaindia.com is to ensure that our customer is completely satisfied.
Customers after making the payment online can cancel the order within 24 hours, after the duration of 24 hours the orders cannot be cancelled and will not be accepted.
If you are not satisfied with your purchase we will accept the return of packages within 7 days of the sale date only if the product is unused and is in the same condition as you received it, in its original box and packaging. Retailpharmaindia.com reserves the right to reject any return request if the product package is opened or the product looks used and is not in its original packaging.
There are some products that we cannot take back if the company seal while packaging has been opened. This is for hygiene reasons.
In case the product received is the incorrect product
In this case we would refund 100% of the product cost if intimated immediately or within 7 days on receipt of the product. We urge you not to accept a product in this case. To return the product:
You may return the product in any of the below manner, we will also bear the return shipping for any incorrect product delivered.
Return the product through any courier service. In case you return a product at your cost, we would give you a Gift coupon of 100 to compensate for the cost incurred.
Return method & payment
Cash on delivery:
We urge our customers not to accept an incorrect product.
For all refunds we will refund the amount through bank. The customer should provide their bank & branch name, account number and IFSC code and we will issue them a cheque or transfer the money.
The refund will happen within 30 days of receipt an inspection of the goods.
In case of the customers who make payment through online or internet banking, the payment will be made in their respective bank account or payment mode (credit card/debit card) which they have chosen within 7 days after we receive the intimation of cancellation through email or customer support service number.
For returns & cancellation of your order please email us on firstname.lastname@example.org
Kindly cancel the order through the number 18002740183